About Office Clerk Test Assesssment
The primary responsibilities of any office clerk are as follows:
The ability to communicate both orally and in writing is a key skill required of office clerks. The office clerks answer the phone and greet clients warmly. Some office clerks also compose basic correspondence on behalf of their employers.
Office clerks should be comfortable with calendar and scheduling programs, as well as database, spreadsheet, word processing, e-mail and desktop publishing applications. They also need to be skilled at data entry.
Office clerks need to possess a variety of general office skills, including the ability to file, make photocopies, post outgoing mail, sort and distribute incoming mail, sign for deliveries and send faxes. They also must be able to take detailed phone messages and keep accurate paper and electronic records. In some offices, clerks take dictation and transcribe notes, as well as keep track of office supplies and order new ones as necessary. Other duties of an office clerk might include arranging travel for other office workers.
In certain office settings, office clerks might take on more advanced or complicated tasks involving basic bookkeeping. In these instances, office clerks might need to be able to keep records for payroll, make out paychecks or take inventory. If they're being asked to supervise other employees, office clerks also might need some managerial skills.
KEY SKILLS REQUIRED:
READING COMPREHENSION - Verbal Reasoning
ORAL COMPREHENSION - Verbal Ability
COMMUNICATING WITH SUPERVISORS, PEERS, OR SUBORDINATES - Logical Reasoning
NUMERIC ABILITY - Quantitative Aptitude
Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English.
Reading comprehension indicates ability to comprehend and reason with the concepts in a written page.
Quantitative ability will indicate analytical thinking and problem solving ability.
Logical Reasoning is assessed through
• Cause /Effect and
• Statement/Fact questions
These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability.