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MS Dynamics CRM Assessment Test (2011)

Topics Covered

  • CRM
  • MS Dynamics CRM
  • Versions in CRM
  • MS SQL
  • Customization & applications  
  • Installation and deployment
  • Configuration
  • Service endpoints

Useful for hiring

  • CRM Developer - MS Dynamics 
  • Microsoft Dynamics CRM - Developer
  • MS Dynamics CRM 

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Question

An organization has an on-premise deployment of Microsoft Dynamics CRM 2011 that includes three organizations. Users have accounts in all three organizations. Some users have Microsoft Exchange Server 2010 email accounts and other users have Exchange Online email accounts. You need to configure the Microsoft Dynamics CRM 2011 E-mail Router. How many incoming profiles should you create?

Answer
    • 2

    • 3

    • 6

    • 1

Question

A company has a server named EX1 that runs Microsoft Exchange Server 2003. You need to configure an incoming profile in the Microsoft Dynamics CRM 2011 E-mail Router Configuration Manager for the Exchange server. What should you enter as the incoming server name?

Answer
    • http://ex1

    • http://ex1/EWS/Exchange.asmx

    • http://ex1/owa

    • ex1

Question

You receive an email message from a potential customer. You need to track the potential customer as a new lead in Microsoft Dynamics CRM 2011. What should you do?

Answer
    • Convert the email message into a lead.

    • Create a new lead and set a connection to the email message.

    • Create a new lead, attach the email message to the lead and then save the lead.

    • Create a new lead from the Regarding lookup of the email message.

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