ITIL (Information Technology Infrastructure Library)

ITIL (Information Technology Infrastructure Library) focuses on aligning IT services with the needs of businesses. It describes different tasks, procedures, and processes for establishing integration with respect to the strategy of an organization. 

The ITIL test online has been designed and developed to help employers and recruiters evaluate the ITIL skills of candidates. The test contains well balanced and meaningful questions on IT Service Continuity Plan, Service Desk, Release Management Process, Service Capacity Management, Configuration Management Plan, Problem Management, Capacity Management, IT Financial Management and many more. 

The test enables employers and recruiters to identify potential hires by evaluating working skills and job readiness. For this reason, emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge. Using powerful reporting, you will have a detailed analysis of test results to help you make better decisions and predict candidate and employee success.ITIL test may contain MCQs (Multiple Choice Questions), MAQs (Multiple Answer Questions), Fill in the Blanks, Whiteboard Questions, Audio/Video Questions, LogicBox (AI-based essay evaluation), Job-based Simulations, True or False Questions, etc.

The ITIL skills test is designed considering EEOC guidelines, it will help you assess & hire diverse talent without any bias.

Topics covered
  • IT Service Continuity Plan
  • Service Desk
  • Release Management Process
  • Service Capacity Management
  • Configuration Management Plan
  • Problem Management
  • Capacity Management
  • IT Financial Management
  • Test Duration: 20 min
  • No of Questions: 20
Useful for hiring
  • Configuration Manager - ITIL
  • IT Infrastructure Manager - ITIL  
  • Incident Manager - ITIL 
  • ITIL Process Manager 
Also you can tailor this assessment by
  • Selecting your choice of questions and topics
  • Adding other related skills
  • Adding your own questions
  • Talking to our assessment expert
Talk to our assessment expert now
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Pedro Furtado, Capacity Manager, Altran-Portugal
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