Customer Service Skills Assessment Test

Topics Covered

Service-based interaction skills, Email handling, Hold procedures for Phone Support, Customer satisfaction, Flexibility/adaptability, Positive attitude, Retention skills, Problem-solving skills

Useful for hiring

  • Customer Service Representative
  • Customer Service Executive
  • Customer Service Associate
  • Customer Service Consultant
  • Customer Service Analyst
  • Customer Service Specialist

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Co-founder & director

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