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Customer Relationship Management

Topics Covered

  • T Codes
  • Dictionary Tables
  • Integrated Communication Interface (ICI)
  • CRM Billing
  • CRM Web Channel
  • CRM Analytics

Useful for hiring

  • Software Engineering - SAP CRM 
  • SAP CRM - Technical Expert 
  • SAP CRM Functional Consultant 
  • SAP CRM Service / IC 

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Question

You want to upload the data provided by an agency into the SAP CRM using External List Management. Which objects would you create?

Answer
    • Attribute Lists

    • Leads and Activities

    • Quotations or Sales orders

    • Marketing projects from Type Campaign

Question

What is the T Code for "Display Status Profiles"?

Answer
    • CRMBS03

    • CRMSB03

    • CRM03SB

    • CRM03BS

Question

What is the T Code for "Configure Action Profile"?

Answer
    • CRMC_ACTION_CONF

    • CRMC_ACTION_DEF

    • CRMC_ACTION

    • CRMC_CONFIG

Test details:

The test enables employers and recruiters to identify potential hires by evaluating working skills and job readiness. For this reason, emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge. 
Questions - 20 
Duration - 20 minutes

  • SAP CRM - The test has 20 multiple choice questions(MCQs) on SAP CRM (Customer Relationship Management). 

Test description:

SAP CRM means the application which integrates the customer relationship management software which further helps to target the business software requirements of any organization. 

SAP CRM test is designed to assess the candidate in the area of marketing skills, sales funnel knowledge, strategic skills, CRM Software skills, research skills, management skills, etc. This test consists of meaningful questions on T Codes, Dictionary Tables, Integrated Communication Interface (ICI), CRM Billing, CRM Web Channel, CRM Analytics and many more. 

Using powerful reporting, you will have detailed analysis of test results to help you make better decisions and predict candidate and employee success. 
 

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