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Telemarketing Test Assessments

Useful for hiring

  • Telemarketing Executive
  • Sales and Marketing Executive
  • Telecaller

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"We realized that to acquire quality talent, our recruitment process was in dire need of automation. Too many of our technicalteam were simply wasting hours conducting interviews that did not yield the desired results. For us the foremost criteria were to finda recruitment partner who could tick all the right boxes"

Rehana Nisar, Gartner,
Global Product & Services Recruitment Head
Question

Choose the word which is an Antonym of the highlighted word.
She used to disparage her neighbour every now and then.

Answer
    • please

    • praise

    • belittle

    • denigrate

Question

Direction to Solve
Pick out the most effective word(s) from the given words to fill in the blank to make the sentence meaningfully complete.

...... a failure of some traffic lights, traffic is moving very slowly.

Answer
    • Owing

    • Due to

    • Because

    • Since

Test details:

Test Details: 51 Questions 60 minutes
 

  • Verbal Ability -              16 Questions 16 minutes

  • Verbal Reasoning -       10 Questions 14 minutes

  • Quantitative Aptitude -  15 Questions 15 minutes

  • Logical Reasoning -      10 Questions 15 minutes

Test description:

Telemarketing Agents generate leads and sales using the telephone. They interact with potential clients and existing clients on a regular basis to maintain and increase the sales turnover. They are also referred to as ‘inside sales’.

KEY SKILLS REQUIRED:

  • COMPREHENSION[ READING AND ORAL] - Verbal Ability and Verbal Reasoning

  • GOOD COMMUNICATION - Verbal Ability and Verbal Reasoning

  • MUST BE DATA DRIVEN - Logical Reasoning

  • HAS ABILITY TO UNDERSTAND OWN COMPANY's PRODUCT OFFERING AND PRODUCT's DIFFERENTIATION FROM COMPETITION - Verbal Reasoning, Logical Reasoning

  • ARTICULATE ENOUGH TO CONVINCE BUYERS OF VALUE IN PRODUCT/SERVICE BEING SOLD - Verbal Ability, Logical Reasoning

  • HAS ABILITY TO SOLVE PROBLEMS - Quantitative Aptitude

 

TEST DESCRIPTION

VERBAL ABILITY 
Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English.

VERBAL REASONING
Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page.

QUANTITATIVE APTITUDE 
Quantitative ability will indicate analytical thinking and problem-solving ability.

LOGICAL REASONING
Logical Reasoning is assessed through  
•    Statement/Conclusion
•    Cause /Effect and 
•    Statement/Fact questions
These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability.
 

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