Telemarketing Test Assessments

Topics covered

  • MAQ (Multiple Answer Question)
  • MCQ (Multiple Choice Question)
  • Descriptive Question
  • White Board Simulator
  • Coding Simulator
  • Audio Question
  • Video Question
  • Case Study Question

Telemarketing Agents generate leads and sales using the telephone. They interact with potential clients and existing clients on a regular basis to maintain and increase the sales turnover. They are also referred to as ‘inside sales’.

KEY SKILLS REQUIRED:

  • COMPREHENSION[ READING AND ORAL] - Verbal Ability and Verbal Reasoning

  • GOOD COMMUNICATION - Verbal Ability and Verbal Reasoning

  • MUST BE DATA DRIVEN - Logical Reasoning

  • HAS ABILITY TO UNDERSTAND OWN COMPANY's PRODUCT OFFERING AND PRODUCT's DIFFERENTIATION FROM COMPETITION - Verbal Reasoning, Logical Reasoning

  • ARTICULATE ENOUGH TO CONVINCE BUYERS OF VALUE IN PRODUCT/SERVICE BEING SOLD - Verbal Ability, Logical Reasoning

  • HAS ABILITY TO SOLVE PROBLEMS - Quantitative Aptitude

 

TEST DESCRIPTION

VERBAL ABILITY 
Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English.

VERBAL REASONING
Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page.

QUANTITATIVE APTITUDE 
Quantitative ability will indicate analytical thinking and problem-solving ability.

LOGICAL REASONING
Logical Reasoning is assessed through  
•    Statement/Conclusion
•    Cause /Effect and 
•    Statement/Fact questions
These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability.
 

This pre-employment test is useful for hiring:
  • Telemarketing Executive
  • Sales and Marketing Executive
  • Telecaller

Test details:

Test Details: 51 Questions 60 minutes
 

  • Verbal Ability -              16 Questions 16 minutes

  • Verbal Reasoning -       10 Questions 14 minutes

  • Quantitative Aptitude -  15 Questions 15 minutes

  • Logical Reasoning -      10 Questions 15 minutes

Telemarketing Test

Question #1 of 2

In the sentence given below a word is printed in bold. There are four choices given, pick the one which is closest to the opposite meaning of the bold word or phrase and can replace it.    
She used to disparage her neighbor every now and then.

    • please

    • praise

    • belittle

    • denigrate

Question #2 of 2

Direction to Solve
Pick out the most effective word(s) from the given words to fill in the blank to make the sentence meaningfully complete.

...... a failure of some traffic lights, traffic is moving very slowly.

    • Owing

    • Due to

    • Because

    • Since

SAMPLE REPORT
Candidate Name: David Messi Test Date: 28-May-2014
Test Name: Telemarketing Test Test Start Time: 13.30

Score: 7 Out Of 10

Percentage: 70

Result: PASS

passing score image
SECTION PERFORMANCE
Section Name FAIL PASS
Communication Skills
Score: 4/4
Active Listening
Score: 1/3
Decision Making Skills
Score: 2/3
STRENGTH AND WEAKNESS
Strength Communication Skills
Weakness Active Listening
* Note: If score <= 40 then its a Weakness. If score >= 80 then its a Strength.
ONLINE PROCTORING
0%
10 20 30 40 50 60 70 80 90 100%
Tolerable Limit Not acceptable
Window Violation: 0 | Time Violation: 0 secs
CANDIDATE DETAILS
Gender : Male Phone Number : +1-541-754-3010
Total Experience (Years) : 3 Total Experience (Months) : 5
Skill Set : Communication Skills Current Employer : Interview Mocha
Current Job Title : Solution Architect Current Salary : 600.00
Expected Salary : 1000000.00 Current Location : Chicago

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