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Telemarketing Test Assessments

  • Test Duration: 20 minutes
  • No. of Questions: 10
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Trusted by leading brands worldwide

“Siemens needed an employee review metric that was based on pure data, making it simpler for the hiring managers to evaluate their team. At the same time, we wanted the employees to be able to show case their domain knowledge and skills without the fear of any biases affecting their review process.”

Ajay Garg, Associate Manager, Siemens
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About Telemarketing Test Assessments

Telemarketing Agents generate leads and sales using the telephone. They interact with potential clients and existing clients on a regular basis to maintain and increase sales turnover. They are also referred to as ‘inside sales’.

KEY SKILLS REQUIRED:

  • COMPREHENSION[ READING AND ORAL] - Verbal Ability and Verbal Reasoning

  • GOOD COMMUNICATION - Verbal Ability and Verbal Reasoning

  • MUST BE DATA DRIVEN - Logical Reasoning

  • HAS ABILITY TO UNDERSTAND OWN COMPANY's PRODUCT OFFERING AND PRODUCT's DIFFERENTIATION FROM COMPETITION - Verbal Reasoning, Logical Reasoning

  • ARTICULATE ENOUGH TO CONVINCE BUYERS OF VALUE IN PRODUCT/SERVICE BEING SOLD - Verbal Ability, Logical Reasoning

  • HAS ABILITY TO SOLVE PROBLEMS - Quantitative Aptitude

VERBAL ABILITY 
Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English.

VERBAL REASONING
Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page.

QUANTITATIVE APTITUDE 
Quantitative ability will indicate analytical thinking and problem-solving ability.

LOGICAL REASONING
Logical Reasoning is assessed through  
•    Statement/Conclusion
•    Cause /Effect and 
•    Statement/Fact questions
These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability.

This Telemarketing Test Assessments is useful for hiring
  • Telemarketing Executive
  • Sales and Marketing Executive
  • Telecaller