Field service technicians maintain machinery and equipment at customer premises.
They could be working in factories, homes, offices etc. They are responsible for installation, troubleshooting, and repair of their products. They need to maintain equipment and ensure that they are in good working conditions. They need to train their customers in preventive maintenance procedures. They need to maintain the parts inventory to ensure the uptime of their equipment. They must adhere to the specified repair standards and service levels.
They need to maintain good customer relations and may also have to promote customer service agreements.
KEY SKILLS REQUIRED:
COMMUNICATION, ORAL AND WRITTEN - Verbal Ability, Verbal Reasoning
ABILITY TO LEARN NEW CONCEPTS QUICKLY - Abstract Reasoning
PROBLEM SOLVING SKILLS - Abstract Reasoning, Quantitative Aptitude
GOOD MECHANICAL SKILLS - Mechanical Aptitude
ATTENTION TO DETAIL
VERBAL ABILITY
Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English.
VERBAL REASONING
Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page.
QUANTITATIVE APTITUDE
Quantitative ability will indicate analytical thinking and problem-solving ability.
ABSTRACT REASONING
Abstract reasoning will indicate the ability to think clearly, identify logical patterns, learn new skills and solve complex problems. It is an indicator of fluid intelligence and shows an ability to strategize.
Techncian Test Details: 50 Questions 65 minutes
Verbal Ability - 08 Questions 08 minutes
Verbal Reasoning - 10 Questions 16 minutes
Quantitative Aptitude - 10 Questions 10 minutes
Abstract Reasoning - 08 Questions 14 minutes
Mechanical Aptitude - 14 Questions 17 minutes
