Field Service Technician Test

Test description:

Field service technicians maintain machinery and equipment at customer premises.
They could be working in factories, homes, offices etc. They are responsible for installation, troubleshooting, and repair of their products. They need to maintain equipment and ensure that they are in good working conditions. They need to train their customers in preventive maintenance procedures. They need to maintain the parts inventory to ensure the uptime of their equipment. They must adhere to the specified repair standards and service levels.
They need to maintain good customer relations and may also have to promote customer service agreements.

KEY SKILLS REQUIRED:

• COMMUNICATION, ORAL AND WRITTEN - Verbal Ability, Verbal Reasoning

• ABILITY TO LEARN NEW CONCEPTS QUICKLY - Abstract Reasoning

• PROBLEM SOLVING SKILLS - Abstract Reasoning, Quantitative Aptitude

• GOOD MECHANICAL SKILLS - Mechanical Aptitude

• ATTENTION TO DETAIL

TEST DESCRIPTION

VERBAL ABILITY 
Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English.

VERBAL REASONING
Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page.

QUANTITATIVE APTITUDE 
Quantitative ability will indicate analytical thinking and problem-solving ability.

ABSTRACT REASONING
Abstract reasoning will indicate the ability to think clearly, identify logical patterns, learn new skills and solve complex problems. It is an indicator of fluid intelligence and shows an ability to strategize.