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ServiceNow Admin Online Test

Topics Covered

  • Service Catalog
  • Home Page
  • Email Notifications
  • Inactivity Monitors
  • System Properties
  • ServiceNow Performance
  • Transform Maps
  • Workflow
  • Update Sets

Useful for hiring

  • ServiceNow Admin
  • Configuration Analyst - ServiceNow

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"Interview Mocha has provided UNEECOPS with a veritable assessment platform with a comprehensive test library, online test platform, and intelligent reports. This made it easier for us to map different job openings with job-fit candidates and recruit faster."

Nisha Chandila, UNEECOPS,
Talent Acquisition Manager
Question

Scheduled jobs can’t be used for which of the following requirements?

Answer
    • To update the old records

    • To check the conditions every day at specific time

    • For form validation at client side every day

    • To send an email notification on demand of user wish

Question

How do you confirm the instance is upgraded or not?

Answer
    • System Logs -> events -> system.upgraded, use this event to trigger the system upgraded notification.

    • System Logs -> events -> system, use this event to trigger the system upgraded notification.

    • System properties -> check for the property name

    • Stats.do

Question

If the requirement is to send an email as soon as the new incident record gets created, what needs to be done as per the admin point of view?

Answer
    • Write a business rule after insert on ‘Notification’ table

    • Write a business rule after insert on ‘Incident’ table

    • Write a business rule after update on ‘notification’ table

    • Write a business rule after update on ‘Incident’ table

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