Office Secretary Test Assessment

The office secretary  has multiple responsibilities such as Answering telephone calls, maintaining diaries, arranging appointments, taking messages, typing and word processing,filing, organizing and servicing meetings (producing agendas and taking minutes), managing databases, travel arrangements, minute taking and replying to general correspondence. 

KEY SKILLS REQUIRED:

• ORAL AND WRITTEN COMMUNICATION - Verbal Reasoning

• GOOD SPELLING, PUNCTUATION, AND GRAMMAR ARE ESSENTIAL - Verbal Ability

• CLERICAL SECRETARIES MUST HAVE GOOD CUSTOMER SERVICE SKILLS TO COMMUNICATE WITH CLIENTS AND VENDORS - Verbal Reasoning, Logical Reasoning

• SECRETARIES MUST SHOW GOOD JUDGEMENT, ADAPTABILITY, AND DISCRETION WITH STAFF, CLIENTS AND CO-WORKERS - Logical Reasoning

  
  SECRETARY TEST DESCRIPTION

  VERBAL ABILITY 
  Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English.
  
  VERBAL REASONING
  Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page.
  
  QUANTITATIVE APTITUDE 
  Quantitative ability will indicate analytical thinking and problem-solving ability.
  
  LOGICAL REASONING
  Logical Reasoning is assessed through  
  •    Statement/Conclusion
  •    Cause /Effect and 
  •    Statement/Fact questions
  These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability.