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Online ISO 9001 2015 Test

Topics Covered

  • Top Management
  • Production and Service Provision
  • Nonconformity and Corrective Action
  • Clause 9.3.2 Management review inputs
  • Clause 9.1 Monitoring
  • measurement
  • analysis and evaluation

Useful for hiring

  • ISO 9001 Consultant
  • Quality Engineer- ISO 9001
  • Quality Analyst - ISO 9001

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Question

You were auditing a manufacturing company, and during the interview, the auditee explained that design and development of products were already being outsourced. Which can be evidence that supports the company's conformance to clause 8.4.1?

Note: There can be multiple correct answers to this question.

Answer
    • Evidence that the transfer of activity to the service provider was planned

    • Evidence that the decision to outsource the activity was according to the top management's direction

    • Evidence that criteria for selection and performance evaluation of service providers are being applied

    • Evidence that the company still ensure that the QMS requirements on design and development were being met

Question

In relation to the corrective action process in 10.2, which of the following should be taken as the final step?

Answer
    • Recording of results of action implemented and closing out the nonconformity

    • Deciding if the action plan has been carried out and that the implementation has been reviewed to assure that the requirements were met

    • Verification if the corrective action taken has been effective through records review and evidence of root cause analysis

    • All of the mentioned

Question

During the external audit for ISO 9001:2015, an auditor ask you who is the company Management Representative (MR). What should be your best answer to show that you understand very well the current standard?

Answer
    • The top management is the MR itself. They know all the policies and the plans to achieve them. They should assist ISO Team Leaders and Internal Auditors and formulate reports on the status of a quality management system.

    • The quality MR is a person who coordinates about the performance of quality management system to top management. The Quality MR shall monitor quality management system and ensure it is compliant to current ISO 9001 requirement. 

    • As per ISO 9001:2015 version, no Management Representative is required. This version emphasizes more on Leadership Commitment. The standard asks for direct involvement of the leadership in the implementation of QMS.

    • An assigned person by top management to establish the needed and required company processes to comply with the ISO 9001 standard and following up the achievement of company objectives, targets, and Main KPI's to achieve customer satisfaction.

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