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Field Technician Aptitude Test

Topics Covered

  • Networking
  • ITIL
  • Visual Reasoning
  • Email Etiquette
  • Telephone Etiquette

Useful for hiring

  • Field Technician
  • Field Service Technician
  • IT Technician
  • Computer Technician

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General Manager HR & Recruitement
Question

Which of the following incidents should be logged by the Service Desk?

Note: There can be multiple correct answers to this question.

Answer
    • Only incidents not resolved at logging

    • Only incidents from bona fide customers

    • All incidents except simple enquiries

Question

What is the recommended maximum amount of exclamation points in a row? 

Answer
    • 3 (!!!)

    • 1 (!)

    • 2 (!!)

    • 4 (!!!!)

Question

In your initial greeting - avoid using good morning or good afternoon. Which of the following reason justifies the above statement?

Note: There can be multiple correct answers to this question.

Answer
    • Missing the correct hour

    • Caller in a different time zone

    • Caller might be having a BAD DAY

    • No reason, personal choice

Test details:

The online field service technician aptitude test enables employers and recruiters to identify potential prospects by evaluating working skills and job readiness. For this reason, the emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge.

The maintenance technician aptitude test may contain MCQ's (Multiple Choice Questions), MAQ's (Multiple Answer Questions), Fill in the Blank, Descriptive, Whiteboard Questions, Audio / Video Questions, True or False.
 
Test Duration: 20 minutes

10 Application Questions
 
Our test contains a combination of application and theory questions that help you to evaluate the application as well as practical skills of candidates.

Test description:

A field service technician is a person who repairs the machinery equipment or any mobile repairs, home-based equipment such as security systems, appliances, computer equipment, televisions, stereos, and heating and ventilation units, industry-based equipment such as farm or factory machinery.  A field service technician is assigned to work for a product manufacturer or can also be employed by a dedicated team of repairmen.  Field technicians provide service and customer support during field visits or dispatchers. They manage all on-site installation, repair, maintenance, test tasks and further diagnose errors or technical problems. Most of the field technicians operate the vehicle in a safely manner and use field automation systems.

Our field technician aptitude test is created & validated by experienced subject matter experts (SMEs) to validate aptitude and skills as per industry standards. IT technician test helps recruiters and hiring managers to assess & hire skilled field technicians.


The field service technician test helps to screen the candidates who possess below traits:

  • Troubleshooting

  • Customer service

  • Familiarity with mobile tools and applications

  • Technical degree or certification

  • Technician installation skills

 
Our computer technician assessment test ensures that the new hires will be a right fit for the position. The process of hiring such candidates will be done through our screening tests which are automated and will provide you with detail analytical reports of each appeared candidate. Our score reports will help you to measure the analytical skills, verbal skills, technical skills and problem-solving skills by making your recruitment process easy with an efficient budget.

Good News! You can customize this test as per your requirement

  • Choose and add questions from Interview Mocha question libraries

  • Add your own set of questions

  • Customize test settings like duration, number of questions, passing score, web proctoring and much more

  • Mail us at support@interviewmocha.com to create a custom test

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