Field Technician Test

Topics covered

Networking, ITIL, Visual Reasoning, Email Etiquette, Telephone Etiquette

  • MAQ (Multiple Answer Question)
  • MCQ (Multiple Choice Question)
  • Descriptive Question
  • White Board Simulator
  • Coding Simulator
  • Audio Question
  • Video Question
  • Case Study Question

A field technician is one who is efficient in field of relevant technologies and skills along with the knowledge of theoretical principles. The main function of field technician is to understand the theory and to build expert proficiency in respective techniques.This test is specially designed to check application, practical skills of a Field Technician – as per Industry Standards. Our Field Technician skill test is created and validated by Subject Matter Experts.

Test Topics : 
 

The  Field Technician Skill test contains questions on following topics: 

  • Networking - This skills is mandatory for all aspects of the implementation of CCTV, IP surveillance and card access systems.

  • ITIL -  Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.

  • Visual Reasoning - This skill help to read and interpret drawings, specifications and schematics

  • Email Etiquette - It is important for business that you follow the basics of email etiquette.

  • Telephone Etiquette - It is important for business that you follow the basics of telephone etiquette.

    The Field Technician test contains MCQ's (Multiple Choice Questions), MAQ's (Multiple Answer Questions), Fill in the Blank, Descriptive, True or False. Using powerful reporting, you will have a detailed analysis of test results to help you make better decisions and predict candidate and employee success. 

This pre-employment test is useful for hiring:
  • Technician , Field Service 
  • Field Service Technician
  • Field Technician 

Test details:

Field Technician Skill test enables employers and recruiters to identify potential hires by evaluating working skills and job readiness. For this reason, the emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge. 

Field Technician Test Duration: 30 minutes 
30 Questions 


The combination on Application and Theory questions helps to evaluate Technical as well as practical Skills of Candidates

Field Technician Test

Question #1 of 3

Which of the following incidents should be logged by the Service Desk?

Note: There can be multiple correct answers to this question.

    • Only incidents not resolved at logging

    • Only incidents from bona fide customers

    • All incidents except simple enquiries

Question #2 of 3

What is the recommended maximum amount of exclamation points in a row? 

    • 3 (!!!)

    • 1 (!)

    • 2 (!!)

    • 4 (!!!!)

Question #3 of 3

In your initial greeting - avoid using good morning or good afternoon. Which of the following reason justifies the above statement?

Note: There can be multiple correct answers to this question.

    • Missing the correct hour

    • Caller in a different time zone

    • Caller might be having a BAD DAY

    • No reason, personal choice

SAMPLE REPORT
Candidate Name: David Messi Test Date: 28-May-2014
Test Name: Field Technician Test Test Start Time: 13.30

Score: 8 Out Of 10

Percentage: 80

Result: PASS

passing score image
SECTION PERFORMANCE
Section Name FAIL PASS
Active Listening
Score: 3/3
Critical Thinking
Score: 1/2
Behavioral Skills
Score: 2/3
Abstract Reasoning
Score: 2/2
STRENGTH AND WEAKNESS
Strength Active Listening, Abstract Reasoning
Weakness Critical Thinking
* Note: If score <= 40 then its a Weakness. If score >= 80 then its a Strength.
ONLINE PROCTORING
0%
10 20 30 40 50 60 70 80 90 100%
Tolerable Limit Not acceptable
Window Violation: 0 | Time Violation: 0 secs
CANDIDATE DETAILS
Gender : Male Phone Number : +1-541-754-3010
Total Experience (Years) : 3 Total Experience (Months) : 5
Skill Set : Active Listening, Abstract Reasoning Current Employer : Interview Mocha
Current Job Title : Solution Architect Current Salary : 600.00
Expected Salary : 1000000.00 Current Location : Chicago

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