Claims Manager Assessment Test
Insurance claims managers lead a team of claims handlers and make sure that they deal with insurance claims efficiently. The claims manager will handle the more complicated insurance claims and deal with customer complaints and appeals. The Claims Manager needs to have excellent communication skills and be able to work well under pressure.
They must also ensure that the payments which were made were correct and in accordance with company regulations. The need to periodically perform claim audits/reviews. They ensure that all customers receive quality service. They need to monitor claim performance statistics to assure customer retention. They periodically review claims status and create action plans using advanced problem resolution skills.
They must follow up with any and all issues related to the insurance claims and direct such issues to pertinent parties when necessary to have them resolved by those individuals. In the case of litigation regarding the insurance claims, it is the claims manager’s responsibility to discuss the matter with legal counsel and aid them in pursuing the litigation.
KEY SKILLS REQUIRED:
ANALYTICAL PROBLEM SOLVING SKILLS - Quantitative Aptitude, Abstract Reasoning, Numerical Reasoning
LEADERSHIP SKILLS: ABILITY TO PLAN, ORGANIZE, DELEGATE AND DEVELOP CORPORATE HUMAN RESOURCES - Abstract Reasoning, Logical Reasoning
EFFECTIVE COMMUNICATION SKILLS: ABILITY TO OBTAIN INFORMATION FROM OTHERS AND DELIVER INFORMATION TO OTHERS ORALLY AND IN WRITTEN FORM - Verbal Ability and Verbal Reasoning
- KNOWLEDGE OF MICROSOFT OFFICE
Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English.
Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page.
Quantitative ability will indicate analytical thinking and problem-solving ability.
Logical Reasoning is assessed through
• Cause /Effect and
• Statement/Fact questions
These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability.
Abstract reasoning will indicate the ability to think clearly, identify logical patterns, learn new skills and solve complex problems. It is an indicator of fluid intelligence and shows an ability to strategize.
The numerical reasoning test measures the ability to interpret, analyze and draw logical conclusions based on numerical data presented in graphs and tables describing different business related situations.
This pre-employment test is useful for hiring:
- Claims Manager
Test Details: 46 Questions 65 minutes
Verbal Ability - 08 Questions 08 minutes
Verbal Reasoning - 08 Questions 15 minutes
Quantitative Aptitude - 10 Questions 10 minutes
Logical Reasoning - 10 Questions 16 minutes
Abstract Reasoning - 10 Questions 16 minutes
Claims Manager Test
|Candidate Name: David Messi||Test Date: 28-May-2014|
|Test Name: Claims Manager Test||Test Start Time: 13.30|
Score: 7 Out Of 10
|Tolerable Limit||Not acceptable|
|Gender :||Male||Phone Number :||+1-541-754-3010|
|Total Experience (Years) :||3||Total Experience (Months) :||5|
|Skill Set :||Behavioral Skills||Current Employer :||Interview Mocha|
|Current Job Title :||Solution Architect||Current Salary :||600.00|
|Expected Salary :||1000000.00||Current Location :||Chicago|
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