Cisco Unified Contact Center Test Assessment

CISCO Unified Contact Center helps in delivering highly secure, virtual, and customer interaction management solution for many agents. CISCO Unified Contact Center provides sophisticated call routing and comprehensive contact management capabilities, E-mail, Web chat, and social media integration.

CISCO Unified Contact Center test is specially designed to check the application, productivity, and management skills of a CISCO Unified Contact Center engineer – as per Industry Standards. Our CISCO Unified Contact Center skilled test is created and validated by Subject Matter Experts.
           
CISCO Unified Contact Center Test enables employers and recruiters to identify potential hires by evaluating working skills and job readiness. For this reason, the emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge. Using powerful reporting, you will have a detailed analysis of test results to help you make better decisions and predict candidate and employee success.

The CISCO Unified Contact Center test is designed considering EEOC guidelines. It will help you assess & hire diverse talent without any bias. 

The CISCO Unified Contact Center test may contain MCQ's (Multiple Choice Questions), MAQ's (Multiple Answer Questions), Fill in the Blanks, Descriptive, Whiteboard Questions, Audio / Video Questions, LogicBox (AI-based Pseudo-Coding Platform), Coding Simulations, True or False Questions, etc.  

Topics covered
  • CISCO Unified Contact Center Enterprise CTI
  • CISCO Unified ICM Solution
  • CISCO Unified Customer Voice Portal
  • Media Routing Peripheral Gateway
  • CISCO Unified IP IVR Systems
  • Test Duration: 20 min
  • No of Questions: 10
Useful for hiring
  • CISCO Contact Center IVR
  • CISCO Unified Contact Center Engineer
  • CISCO Engineer
Also you can tailor this assessment by
  • Selecting your choice of questions and topics
  • Adding other related skills
  • Adding your own questions
  • Talking to our assessment expert
Talk to our assessment expert now
Trusted by leading brands worldwide

“We realized that to acquire quality talent, our recruitment process was in dire need of automation. Too many of our technical team were simply wasting hours conducting interviews that did not yield the desired results. For us, the foremost criteria was to find a recruitment partner who could tick all the right boxes.”

Rehana Nisar, Global Product & Services Recruitment Head, Gartner.
Rehana Nisar, Global Product & Services Recruitment Head, Gartner
Start inviting candidates in 2 minutes