Cisco Unified Contact Center Test Assessment

Topics covered
  • CISCO Unified Contact Center Enterprise CTI
  • CISCO Unified ICM Solution
  • CISCO Unified Customer Voice Portal
  • Media Routing Peripheral Gateway
  • CISCO Unified IP IVR Systems
  • Test Duration: 20 minutes
  • No. of Questions: 10
You can customize this test by
  • difficulty level
    Setting difficulty level of test

    Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.

  • multiple skills
    Combining multiple skills into one test

    Add multiple skills in a single test to create an effective assessment. Assess multiple skills together.

  • add your own questions
    Adding your own questions to the test

    Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more...

  • tailor-made test
    Requesting a tailor-made test

    Get a tailored assessment created with the help of our subject matter experts to ensure effective screening.

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Pedro Furtado, Capacity Manager, Altran-Portugal
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About Cisco Unified Contact Center Test Assessment

CISCO Unified Contact Center helps in delivering highly secure, virtual, and customer interaction management solution for many agents. CISCO Unified Contact Center provides sophisticated call routing and comprehensive contact management capabilities, E-mail, Web chat, and social media integration.

CISCO Unified Contact Center test is specially designed to check the application, productivity, and management skills of a CISCO Unified Contact Center engineer – as per Industry Standards. Our CISCO Unified Contact Center skilled test is created and validated by Subject Matter Experts.
           
CISCO Unified Contact Center Test enables employers and recruiters to identify potential hires by evaluating working skills and job readiness. For this reason, the emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge. Using powerful reporting, you will have a detailed analysis of test results to help you make better decisions and predict candidate and employee success.

The CISCO Unified Contact Center test is designed considering EEOC guidelines. It will help you assess & hire diverse talent without any bias. 

The CISCO Unified Contact Center test may contain MCQ's (Multiple Choice Questions), MAQ's (Multiple Answer Questions), Fill in the Blanks, Descriptive, Whiteboard Questions, Audio / Video Questions, LogicBox (AI-based Pseudo-Coding Platform), Coding Simulations, True or False Questions, etc.  

This Cisco Unified Contact Center Test Assessment is useful for hiring
  • CISCO Contact Center IVR
  • CISCO Unified Contact Center Engineer
  • CISCO Engineer