Bill and Account Collectors Test Assessment
Collectors are responsible for collecting outstanding dues from debtors. This is a job requiring a lot of perseverance as at times there could be difficult customers not too keen to repay the dues.
The collector could meet debtors face-to-face or on the phone and must have necessary skills for both types of interactions.
KEY SKILLS REQUIRED:
COMPREHENSION[ READING AND ORAL] - Verbal Reasoning
GOOD COMMUNICATION - Verbal Ability
HAS ABILITY TO THINK CONSTRUCTIVELY AND STRATEGIZE - Abstract Reasoning, Logical Reasoning
HAS ABILITY TO SOLVE PROBLEMS - Quantitative Aptitude
Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English.
Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page.
Quantitative ability will indicate analytical thinking and problem-solving ability.
Logical Reasoning is assessed through
• Cause /Effect and
• Statement/Fact questions
These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability.
Abstract reasoning will indicate the ability to think clearly, identify logical patterns, learn new skills and solve complex problems. It is an indicator of fluid intelligence and shows an ability to strategize.
The Test Contains:
Verbal Ability - 17 Questions 17 minutes
Verbal Reasoning - 08 Questions 14 minutes
Quantitative Aptitude - 14 Questions 14 minutes
Logical Reasoning - 08 Questions 13 minutes
Abstract Reasoning - 08 Questions 12 minutes