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Automated entry level hiring with Mocha & Greenhouse

Industry

Banking & Financial Services

Employee Strength

5,000 – 10,000

Countries

Philippines

Challenges
  • Enormous manual efforts required for Pen-Paper assessments which delayed the hiring process
  • Time spent on the unqualified candidates was very high
  • Unable to find quality assessment partner integrated with Greenhouse
Favorite Features
  • 1-Click integration with Greenhouse
  • Remote assessments with image proctoring
  • Reports can be viewed in Greenhouse as well as Mocha
  • Shareable assessment reports in PDF
  • Advanced analytics

About Security Bank

Security Bank Corporation is one of the Philippines’ leading universal banks serving retail, commercial, corporate and institutional clients. Established on June 18, 1951, Security Bank was publicly-listed with the Philippine Stock Exchange (PSE: SECB) in 1995. Over the years, the Bank prudently managed to remain one of the most stable in the banking industry and is steadfast in its commitment to serve its clients and stakeholders. Security Bank’s major businesses include retail, commercial and corporate banking, and financial markets. It offers a wide range of services including financing and leasing, foreign exchange and stock brokerage, investment banking and asset management through its subsidiaries: SB Cards Corporation, SB Capital Investment Corporation, SB Equities, Inc., SB Forex, Inc., SB Rental, Security Land Corporation, and SBM Leasing, Inc., a joint venture with Marubeni Corporation of Japan, and Security Bank Savings, its thrift bank subsidiary.

“Mocha has given us a complete online assessment solution. The best part is their 1-click integration with Greenhouse, our recruiters could complete the integration without any technical dependency. With the Aptitude test, we are able to evaluate analytical thinking, reasoning, quantitative aptitude, and sales fundamentals easily.”


M G Miranda,
Talent Acquisition Team,
Security Bank

The Challenge

Security Bank, one of the premier financial institutions of the Philippines, was looking to expand its operations by introducing a range of financial services for its clients. They were looking to hire on a bulk scale, mostly for entry-level/ fresher positions. Security Bank relied on the traditional way of assessments - pen-paper test with candidates coming into their office for the assessment. The whole process concluded into an elaborate hiring process, wherein a lot of manual time and efforts were required. Traditional ways of assessments are not always foolproof and more often than not their Hiring Managers were spending time on interviewing unqualified candidates.

Security Bank was using Greenhouse as their ATS, however, manual assessments meant that even Greenhouse had to be updated manually. While Security Bank realized that they needed to move to an online assessment method, their recruitment team wanted a partner integrated with Greenhouse to manage the entire hiring workflow from their ATS.

The Solution

After evaluating numerous options, Security Bank selected Mocha, one of the assessment partners of Greenhouse. One of the deciding factors was the 1-Click integration process offered by Mocha, where the integration was seamless and devoid of any dependency on the technical team. Mocha provided the flexibility of multiple sections in a single test. Security created one Aptitude test which evaluated skills like Analytical Thinking, Abstract Thinking, Quantitative Aptitude, and Sales Fundamentals. This test is used for various job roles like:

  1. Customer facing
  2. Sales
  3. Accountant
  4. Banker/ Cashier
  5. Analyst

Most of all, it’s a completely online solution, where they receive skill wise assessment report of candidates. This helps in funneling the candidates for the next phases.

The Result

With Mocha, Security Bank could streamline their recruitment process. All candidates who applied and qualified for the assessments were sent test link invitations. Security Bank introduced the Timed Examination - their Aptitude test created with the help of Mocha’s Customer Success team, as a critical step into its recruitment process. Since the reports are generated quickly, it has become easier for the recruitment team to phase out the candidates for the next stage based on their performance. After using Mocha, the recruitment team has seen a significant boost in their productivity.

Mocha’s integration with Greenhouse allowed Security Bank to send assessment invites and view reports from either of the platforms.

Mocha and Greenhouse Partnership

In April 2018, Mocha and Greenhouse formed a formidable partnership to deliver Mocha’s assessments through Greenhouse’s Applicant Tracking System to streamline the recruitment process for recruiters and hiring managers.

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