Akamai Technologies is a global leader in content delivery network (CDN) and cloud service provider. Headquartered in Cambridge, Massachusetts, USA, it has a worldwide presence with offices in the Americas, Europe, Asia Pacific, Middle East, and Africa. Akamai’s content delivery network is one of the world’s largest distributed computing platforms, serving 15% to 30% of all web traffic. Akamai specializes in Edge Security, Web and Mobile Performance, Enterprise Access, and Video Delivery Solutions. The Akamai Intelligent Edge platform has empowered its customers to accelerate and secure their multi-cloud world – and their own digital future.
Akamai Technical Academy (ATA), is an enterprising training program designed for people with an interest in and aptitude for technology but do not have a formal technical education. Akamai seeks to create a strategic talent advantage by pursuing candidates who represent diverse backgrounds, experiences, and viewpoints. As of 2018, there were 5 classes conducted by ATA – 3 in Cambridge, USA & 2 in Krakow, Poland. The participants are offered positions in Akamai and with their partners for contractual positions and based on their performance during their contract, are offered a permanent position. The contractual position is for a period of 6 months.
Akamai has specified the below pre-requisites for the training program:
Akamai is a renowned brand and its Training Academy drew an overwhelming response for all the 5 classes held so far. The major challenge that Akamai faced was managing the huge volume of applications and filtering them in a single day. For one of the classes, ATA almost got 500+ applications in single day. Candidates were selected for the classes provided they met the preset eligibility criteria.
Filtering 500+ applications for written and verbal English was difficult as each of the candidates needed to be assessed individually. Moreover, Akamai attracted applications from various geographical locations and time zones which made it even more challenging to evaluate them.
Akamai was keen on providing opportunities for women and people of diverse background but also wanted to refrain from letting any bias seep into the selection process. A lot of time was spent on manually reviewing and filtering the applications.
Akamai used Mocha’s automated assessments to filter the applications for English and Analytical acumen. It was easier to send the assessment link to the candidates – who could then attempt it from anywhere. This helped Akamai reach out to candidates from variegated geographical locations and the reports helped to filter the candidates without any biases. Akamai could identify quality candidates who were moved ahead in the selection funnel.
Instead of spending hours manually evaluating an application, Akamai could now identify the top performers within minutes. Akamai’s team could finish the first level of selection within 2 days of receiving the applications which usually took up a lot of their manual time.
Remote assessments allowed Akamai to find quality talent from diverse backgrounds and locations in USA and Poland. A major impact was the in-depth comparative reports that provided precise quantification of skills and empowered Akamai to create a strategic talent pipeline.